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CHIP AND PIN
American Express now issues Chip and PIN enabled Cards. Signature cards continue to be in circulation however, for both American Express and other card issuers.
Latest Information

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For the foreseeable future, you should expect to see a mix of different Card types, and should accept all of them equally.
  • If the Card has a chip, insert the Card into the chip reader and follow the instructions.

  • If the terminal prompts for a PIN, ask the Cardmember to enter theirs. Please do not select PIN Bypass or signature unless the Cardmember has indicated that they are unable to enter their PIN.

  • If the Card does not have a chip, or if your point of sale terminal has not been upgraded and certified by American Express to process chip cards, swipe the magnetic stripe and follow the instructions. Please ensure the signature of the Cardmember is valid, when compared with the signature on the card.

If you have any questions or require further information about Chip and PIN, click here

Accept American Express Chip and Pins Cards Now

If you have an American Express-owned terminal, please contact the American Express Point Of Sale Helpdesk on 01273 609966 between 8am and 6pm for further information

If you have a terminal that's supplied by a bank or another terminal provider, please speak to your supplier about obtaining a new or upgraded terminal.

If you are a merchant or software vendor using Integrated Point-Of-Sale (IPOS) technology:

Learn more about American Express EMV Certification
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